Arch Envy Policies

ALL DEPOSITS ARE NON-REFUNDABLE AND ARE REQUIRED TO RESERVE YOUR SERVICE/CLASS.

Services

YOU HAVE 72 HOURS (3 DAYS) FROM YOUR APPOINTMENT TIME TO RESCHEDULE AND TRANSFER YOUR DEPOSIT. IF THE 72-HOUR WINDOW HAS PASSED, AN INCONVENIENCE FEE OF $50 WILL BE REQUIRED TO RE-BOOK. PLEASE NOTE THAT THE FEE WILL NOT GO TOWARDS YOUR APPOINTMENT.


YOU HAVE 24 HOURS FROM APPOINTMENT TIME TO CANCEL YOUR APPOINTMENT. IF YOU CANCEL WITHIN 24 HOURS, YOU WILL BE CHARGED AN INCONVENIENCE FEE WHICH IS 50% OF YOUR SERVICE.

Classes

YOU ARE ALLOWED TO RESCHEDULE YOUR CLASS AND TRANSFER YOUR FULL DEPOSIT TO ANOTHER DATE 2 WEEKS OR MORE FROM THE COURSE DATE. ANY TIME AFTER THAT, YOUR DEPOSIT WILL BE FORFEITED.

PAYMENT IS DUE THE DAY BEFORE CLASS. PAYMENT OPTIONS FOR CLASS ARE AS FOLLOWS: ZELLE, APPLE PAY, PAYPAL, CASH APP, VENMO, CASH, OR CREDIT CARD ( 3% PROCESSING FEE).